Returns & Exchanges
At Bondi Wash Canada, we want you to be completely satisfied with your natural products. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.
Initiate Your Request
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack the unused items in their original botanical packaging to ensure they are protected during transit back to our warehouse.
Ship to Bondi Wash
Affix the provided shipping label or use a tracked courier service to send the products to our Canadian distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing